Privacy Policy

This privacy policy explains how StitchCraft Studio processes personal data in connection with its website and appointment-based tailoring services in Japan. It applies to inquiries, booking requests, and related website interactions.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Purpose

Purposes of Processing

StitchCraft Studio processes personal data to respond to contact requests, manage appointment-related communications, provide technical delivery of website functions, maintain security, and keep records needed for operational administration. Data is not used for unconfirmed analytics or marketing purposes.

Processing is tied to the website, communications, and appointment workflow.
02 · Sharing

Operational Sharing

Data may be shared with service providers that support website hosting, message delivery, security, or related technical functions, provided they act under appropriate confidentiality and processing obligations. No broader sharing is described unless it is necessary for the stated operational purpose.

Operational recipients are used only where needed to support the website or communications.
01 · Collection

Data We Collect

StitchCraft Studio may process name, email address, phone number if provided, inquiry message, and service preferences when a person submits a contact form, requests an appointment, or communicates by email or phone. We may also process server request metadata and browser or device information for security and technical delivery.

We collect only the information needed to handle inquiries and appointments.
02 · Sources

Sources of Data

Personal data is received from contact form submissions, appointment requests, email correspondence, and telephone calls. Technical data is generated automatically when the website is accessed and when messages are delivered through the local acknowledgement handler.

Most information is provided directly by the person making the inquiry.
03 · Cookies

Cookie Types and Uses

Confirmed cookie uses are limited to essential site operation and privacy preferences. No analytics or marketing cookies are confirmed as active, and such uses are not described as part of this policy.

Cookie use is kept narrow and tied to site function.
04 · Controls

Cookie Controls

The website uses cookies or similar technologies only for essential site operation and privacy preferences. Where browser settings allow, users may block or delete cookies, but essential functions may not operate as intended if those settings are changed.

Cookie preferences are limited to essential use and stored preference settings.
User Rights

Data Subject Rights

Subject to legal limits, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, or restriction of processing. Requests may be declined or limited where retention or disclosure is required by law or necessary for legitimate operational purposes.

Available rights depend on applicable law and the nature of the request.
Requests

Requests and Verification

To protect privacy and prevent unauthorized disclosure, requests may require verification of identity and sufficient detail to locate the relevant records. The response process may vary depending on the type of request and the applicable legal basis for retention.

Requests are reviewed before any disclosure or correction is made.
Data Retention

Retention of Data

Personal data is retained only for as long as needed to respond to inquiries, manage appointments, maintain service records, meet operational requirements, or satisfy legal obligations. When retention is no longer necessary, data is deleted or otherwise handled in accordance with applicable policy and law.

Retention follows the purpose for which the data was obtained.
Policy Updates

Policy Updates

If this policy is updated, the revised version will apply from the stated effective date. Material changes may be reflected on the website or communicated through a reasonable contact channel where appropriate.

The policy may be revised to reflect operational or legal changes.
Privacy Contact

Contact for Privacy Matters

Email contact
team@poemjacketworker.click
Telephone contact
+81 90-1795-2333
Postal address
北23条西3丁目 2-32, 札幌市, 北海道, JP, 001-0023
Privacy inquiries
Contact Page

This section identifies the channels used for privacy-related communication.